Privacy Policy

Design Wox Privacy Policy

Last revised on August 12, 2024.

This privacy policy (“Privacy Policy”) outlines how Design Wox (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you”) when you visit our website (the “Site”) or engage with our design services (the “Services”).
Collection, Use, and Disclosure of User Information.

a. Personal Information You Provide Us

We collect personal information from you when you interact with our Site and use our Services. This includes but is not limited to, information such as your name, email address, phone number, company name, and website. We may also collect additional information related to your projects and design preferences.
We use this information to provide and improve our design services, communicate with you, and customize your experience with our Site and Services. We do not share your personal information with third parties without your consent, except as described in this Privacy Policy.

b. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your computer’s hard drive that help us analyze how you interact with our Site. We may collect information such as your IP address, device identifiers, and browsing history.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features of our Site. By continuing to use our Site, you consent to the use of cookies and tracking technologies.

c. Information Security

We prioritize the security of your information and employ reasonable measures to protect it. Your account information is password-protected, and only authorized personnel who require access for specific tasks are granted permission.
While we implement reasonable security measures, we cannot guarantee that your information will be entirely secure. You are responsible for the security of information transmitted to us over unsecured networks.
Use of User Information
We use the personal information you provide to:
Fulfill requests for our design services.
Communicate with you about your projects and design preferences.
Customize and improve your experience on our Site.
Analyze trends and gather statistics to enhance our Services.
Comply with legal requirements and respond to lawful requests.

Houston Privacy Notice

This Houston Privacy Notice is intended for residents of Houston and outlines the procedures concerning the gathering, utilization, and revelation of personal information in accordance with applicable privacy laws. Residents of Houston have the right to access information, request deletion, and opt out of any potential sharing of their personal information. For more information and to exercise these rights, kindly reach out to us at info@designwox.com.

Children’s Privacy

Our Site and Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to remove it.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on our Site, and the revised policy will be effective upon posting. We encourage you to review this Privacy Policy periodically.

SMS Opt-In and Opt-Out Policy

This SMS Opt-In and Opt-Out Policy elucidates the procedures and guidelines governing the opt-in and opt-out processes for receiving SMS (Short Message Service) communications from the Design Wox. This Policy constitutes an integral aspect of our Privacy Policy and is applicable to all individuals interacting with our services who choose to receive SMS communications. Your utilization of our services and decision to opt in to receive SMS communications implies your agreement with the terms delineated in this Policy.

SMS Opt-In

By providing your mobile phone number and opting in to receive SMS communications from us, you agree to receive text messages pertaining to:
Transactional Information: Updates and alerts concerning your account, orders, transactions, and services.
Promotional Content: Special offers, promotions, discounts, and information about products and services that may be of interest to you.

Opting In

You can opt-in to receive SMS communications by:
Providing your mobile phone number and consenting during the account registration process.
Opting in through our website’s communication preferences settings.

SMS Opt-Out (Unsubscribe)

You may opt out of receiving SMS communications from us at any time.
To opt-out: Contact our Customer Support to request an opt-out.

Effects of Opting

Out Upon opting out, you will no longer receive promotional SMS communications from us. However, you may still receive transactional SMS messages related to your account and services. Opting out of SMS communications does not impact other forms of communication, such as email or phone calls, as per your communication preferences.

Data Charges

Standard messaging and data rates may apply for SMS communications. These charges are the responsibility of the subscriber and are determined by your mobile carrier.

Changes to this Policy

We reserve the right to modify or update this SMS Opt-In and Opt-Out Policy at any time. Any changes will be posted on our website and communicated through SMS, if applicable. It is your responsibility to periodically review this Policy to stay informed about how we collect, use, and disclose information related to SMS communications.

Contact Us

If you have questions or concerns about our privacy practices, please contact us at info@designwox.com or by mail at Design Wox, 1514 ALLEN GENOA RD, HOUSTON, TX 77017.
Your privacy is important to us, and we will make every effort to address your concerns and inquiries promptly.
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