Privacy Policy

Design Wox Privacy Policy

Last Updated: September 4, 2026

Design Wox (“Design Wox,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, submit information through our forms, or otherwise communicate with Design Wox.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Company or business name
  • Website information
  • Project details and requirements
  • Design preferences
  • Information submitted through contact, quote, or inquiry forms
  • Communications you send to Design Wox
  • Other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring URLs, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Provide information about requested services
  • Prepare quotes or proposals
  • Provide and manage our design, development, marketing, and related services
  • Communicate regarding projects and services
  • Schedule and confirm calls or appointments
  • Provide project and service updates
  • Provide customer support
  • Process and manage customer relationships
  • Improve our website, services, and customer experience
  • Maintain the security and functionality of our website
  • Comply with applicable legal and regulatory requirements
  • Respond to lawful requests from government authorities

We only use personal information for legitimate business purposes and as otherwise permitted by applicable law.

3. How We Disclose Information

Design Wox does not sell or rent your personal information.

We may disclose information to service providers that perform services on our behalf, such as website hosting, communications, analytics, payment processing, customer management, and other operational services.

These service providers may access information only as necessary to perform services on our behalf and subject to applicable contractual and legal obligations.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful governmental requests, or to protect the rights, security, and property of Design Wox, our customers, or others.

Mobile phone numbers, SMS opt-in information, and SMS consent are subject to the additional protections described in the SMS Privacy section of this Privacy Policy.

4. SMS Communications

Design Wox may send SMS/text messages to individuals who provide their mobile phone number and consent to receive SMS communications from us where consent is required.

These messages may include:

  • Responses to customer inquiries
  • Information concerning requested services
  • Appointment or call scheduling and confirmations
  • Project updates
  • Requests for information related to an existing inquiry or project
  • Customer service and support communications
  • Follow-up communications concerning services the recipient has requested or discussed with Design Wox

Message frequency may vary depending on your interactions with Design Wox.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any product or service from Design Wox.

5. SMS Opt-In

Where applicable, you may opt in to receive SMS communications from Design Wox by providing your mobile phone number through our website or another authorized opt-in method and affirmatively consenting to receive SMS communications.

Providing a phone number alone does not override any consent requirements that apply to SMS communications.

6. SMS Opt-Out

You may opt out of receiving SMS messages from Design Wox at any time by replying STOP to a message.

After submitting a valid opt-out request, you will no longer receive SMS messages from Design Wox unless you subsequently opt in again.

For assistance with SMS communications, reply HELP or contact Design Wox at info@designwox.com.

7. SMS Privacy and Data Sharing

Design Wox does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers as necessary to provide and operate our messaging services or as required by law.

Service providers that assist Design Wox with the delivery and operation of SMS communications may process information solely as necessary to provide those services on our behalf.

The provisions in this section regarding SMS opt-in information and consent apply notwithstanding any other provision of this Privacy Policy concerning the disclosure or sharing of personal information.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with our website, and improve our services.

Cookies are small files that may be stored on your device when you visit a website.

Depending on your browser, you may be able to block, delete, or otherwise control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

9. Analytics

We may use analytics technologies or service providers to better understand how visitors interact with our website.

These technologies may collect information such as browser type, device type, IP address, pages visited, approximate location derived from an IP address, referring pages, and interactions with our website.

We use this information to analyze website performance and improve our services and user experience.

10. Data Security

Design Wox uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security. Accordingly, we cannot guarantee that personal information will always remain completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and satisfy applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

12. Your Privacy Choices

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain information about how your personal information is used
  • Withdraw certain consent where processing is based on consent
  • Opt out of certain communications

To submit a privacy-related request, contact us at info@designwox.com.

We may need to verify your identity before processing certain requests.

13. Email Communications

You may request to stop receiving marketing emails from Design Wox by using the unsubscribe option contained in applicable marketing emails or by contacting us.

Please note that we may still send non-promotional communications when necessary to provide requested services, manage an existing business relationship, or fulfill legal obligations.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Design Wox is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party websites before providing personal information to them.

15. Children’s Privacy

Our website and services are not directed toward children under the age of 16, and we do not knowingly collect personal information from children under 16.

If we learn that we have collected personal information from a child in circumstances where we should not have done so, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to Design Wox, please contact us.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, legal obligations, or other operational requirements.

When we update this Privacy Policy, we will publish the revised version on our website and update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or Design Wox’s privacy practices, you may contact us at:

Design Wox
1514 Allen Genoa Rd
Houston, TX 77017
United States

Email: info@designwox.com